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Designs for Health
Product Orders – Guide For Patients

Welcome to your virtual dispensary with Designs for Health,
easy online ordering service for patients.

Easily Access Your DFH Prescriptions

Easy Account Set Up

Your practitioner sets up your account with your name and email.


Access Personalised Prescriptions

Log in to your account to access your prescriptions. Simply complete your order, arrange delivery and re-order repeats.


Simple Payments and Delivery

Add products from your prescription to your cart and complete the checkout process to arrange delivery.


Video Overview of Prescription Ordering…

Access Your Prescriptions

  • Your practitioner will set up your account and prescription
  • You will receive an email with your account details and login credentials
  • You can review your prescription and order products for delivery as needed
  • You can also review the full range of DFH products and ask for more details via your practitioner

More Information

  • Your practitioner may have prescribed several repeats of your products. You can choose how many you would like to purchase at any time by changing the amount of each product in your cart. Any remaining products on your prescription can be purchased at a later date of your choosing.
  • Once all the products on your prescription have been purchased, your prescription will be considered complete and you will need to ask your practitioner for a new prescription to purchase more products.

Further questions and support?

Contact the DFH Australia customer service team:
Phone  02 9136 6266

Frequently Asked Questions

  • Delivery Times, Shipping Costs and Out of Stocks

    Delivery Times

    We endeavour to dispatch all orders received before 3 pm (AEDT) on the same day.

    Our freight company has an excellent record of swift delivery; the table on the right is a general guideline for expected delivery times for your order.

    Once your order is dispatched, you will receive an email with tracking details of your delivery, this will allow you to arrange any changes to your delivery where required.

    Shipping Costs

    Orders under $150 (ex GST) will attract a $7.50 (ex GST) shipping charge.
    All orders over $150 will be delivered free of charge.

    Out of Stocks

    If a product you have been prescribed is out of stock when you receive your prescription, you can still purchase other items on your prescription.

    When the product comes back into stock, you will receive an email advising that the product is available to purchase.

  • Patient Health Advice

    The team at Designs for Health are happy to assist practitioners with any product information they require, however, we are unable to provide health advice or product recommendations to patients. Any patient enquiries relating to patient prescriptions/orders will be redirected to your prescribing practitioner.